Karen Bryden - Managing Director
Karen joined the AA in September 1985. She was promoted to Managing Director: AA Corporate in December 1994 and was appointed as alternate director to Bruce Gillespie in October 1995. In August 1996 she was appointed as a full director on the board, with the title of Executive Director: AA Fleetcare.
In July 2000, she joined the Transitional Management Office as Commercial Director, until October 2000 when her title changed to Director: Value Added Services.
In July 2003, she took the position of Director: Operations. Her title changed in November 2007 when she became Director: Road Services, before finally becoming Managing Director in July 2008.
Nico Crous - Director: Support Services
Nico joined the AA as a qualified chartered accountant in 1995, before which he worked for the South African Revenue Services. Upon joining his role was to provide financial management support to the commercial business units as Assistant General Manager.
When the finance divisions were merged in 1997, Nico assumed the role of Management Accountant.
In 2001 he was promoted to Divisional Manager: Finance and in 2004 he was promoted again to his current role, Director: Support Services.