Automotive Technical Investigations

The average consumer is generally not an expert in motoring technology, warranty agreements or in vehicle repair and maintenance. The AA knows that many service providers sometimes prey on this lack of expertise unfairly for their benefit. We at the AA have a qualified technical expert that can take up your case. He has been involved in the automotive industry for more than 20 years and is very highly regarded. The AA has been able to successfully resolve most consumer cases referred to us.

The AA has also assisted ‘MNet Consumer’ on many occasions, in highlighting instances of misconduct in the industry and providing consumers with redress.

Should you feel that you have been unfairly taken advantage of, the AA can assist you.

Please note that this is a paid for service and is available to both AA Members (at a discounted rate) as well as South Africa’s motoring consumers.

Telephone 083 843 22 (select option 5, then option 2)
Available Monday to Friday, between 08h00 to 17h00 (excluding public holidays)

Fleet Vehicle Audits

The AA is able to provide vehicle fleet operators with a valuable ‘Fleet Condition Audit’ service. If you lease or operate a fleet of vehicles and want to know how well your assets are being maintained or need assistance through a fleet vehicle condition audit to determine replacement requirements the AA can help.

Should you wish to make use of this service or need more information please contact:

Telephone 083 843 22 (select option 5, then option 2)
Available Monday to Friday, between 08h00 to 17h00 (excluding public holidays)