AA Assessment Centre

With you all the way

The AA Assessment Centre is conveniently located in the heart of Sandton, at 100 Rivonia Road, directly opposite the Gautrain station. Your clients can now bring their vehicles to the assessment centre and be sure to receive an impartial and fair assessment from the AA.

As a trusted brand in the automotive space, we will assist you and your clients to have a smoother insurance experience - from pre-inspections to claims. We know that time is precious, and our focus is convenience, for all parties involved.


Drive in. Vehicle drop-off. Vehicle collection. Digital Assessments.


Vehicle Drive-In
Vehicle Drop-Off
Vehicle Collection
Digital Assessments

Your clients can bring their vehicle in for an assessment and enjoy a cup of coffee and FREE WiFi while they wait.

We will provide your client with a FREE*shuttle service to any location in the Sandton CBD, once they have dropped their vehicle off for assessment.  

For added convenience, your clients can drop off their vehicle and we’ll tow it to your nominated repair centre.

*Limited to a 5km trip, over 5km will be for client’s own cost.

We will collect and return your clients’ vehicles from anywhere in Sandton to conduct a thorough assessment, AND return the vehicle to them once assessed. If required, we will collect the vehicle upon completion of repairs, assess the quality of the repairs and deliver it back to your client. 

Our qualified assessors are able to carry out swift, accurate and cost-effective digital assessments by using specialised software together with our parts platform and report their findings within hours.



We offer the following services at the AA Assessment Centre


Pre-insurance inspections

First Notification of Loss (FNOL)

Damage assessments

Thorough vehicle inspection and identification of any existing damage to reduce fraudulent insurance claims, backed by photographs.

We’ll complete the FNOL documents and submit them to you on behalf of your client to expedite the claims process.

Damage assessment services include: Vehicle valuations and write-off determinations, repair cost estimations, the preparation of a consolidated report pack including the assessing report, photographs, customer statement, original and moderated repair quotes and customer and vehicle details.

Repair quote sourcing and estimations

Repair authorisations

Post-repair inspections

Comparative repair quotes are sourced from accredited repairers only, including: AA Approved auto body repairers, repairers of your choosing, repairers that hold the necessary vehicle manufacturer accreditations to avoid the nullification of warranty cover for in-warranty vehicles.

We will submit your repair authorisation to the appointed repairer and coordinate the sourcing of parts to ensure costs are managed correctly.

Inspect the quality of repairs done to ensure that the scope of work quoted for was carried out and where applicable, parts replaced in keeping with the inventory of parts authorised.




Why choose the AA Assessment Centre


Benefits for Insurers:

Benefits for you:

  • Independent and impartial assessments 
  • We don’t compromise on quality
  • We do it your way and follow your preferred assessment method
  • Streamlined claims with a consolidated electronic report
  • We manage your costs
  • Trusted services from an independent third party
  • Effortless, no paperwork interaction
  • Convenient location, in Sandton, en route to and from work
  • Open on Saturdays
  • Free Wi-Fi and coffee
  • Free shuttle service within a 5km radius



Visit the AA Assessment Centre