Most road users have been issued a fine for a minor road indiscretion at some time or another, yet often the fine is either not received, or it gets forgotten about, leading to problems at roadblocks, increased penalties, or in some cases even legal action.  AA Fine Payment Assist offers you a quick and easy solution, saving you time, money and embarrassment. You’ll receive notice of all traffic fines in your name within days of being issued, ensuring you can receive the maximum settlement discount. We’ll also check and verify that the correct process has been followed. Where there are discrepancies, we’ll manage the required communication to have them revoked, and, where appropriate, we’ll pursue any action required on your part to get fines reduced, or even squashed.

Product Description

AA Fine Payment Assist will check your details against the traffic fines database on a regular basis. We will contact you immediately to inform you of any fines that have been issued, or any fines that are still outstanding, and request you to provide documents to support any claim for a fine reduction, such as a statement of the incident, as well as a copy of your driver’s license.

We will present the merits of a fine reduction on to the relevant traffic department on your behalf, and 100% of any recovery or discount will be passed back to you.

You will receive an invoice for your fines payments and, once paid on our secure site, we’ll provide with you proof that fine has been settled and the fine has been cleared. 

As a policyholder, you’ll get:

Fast, efficient and proactive traffic fines monitoring and prompt notification.

Guaranteed discounts on your fines, passed directly to you.

Easy, no fuss payment facilities, with no hidden cost to you.

Legal assistance to assess the legitimacy and validity of all your fines, and we’ll contest your invalid

fines on your behalf.

Terms and Conditions

The AA Fine Payment Assist service is limited to traffic fines issued in your name only, within South Africa. At the time of the fine you must be compliant with all the legal and regulatory requirements of the Roads Acts
of South Africa and other such relevant legislation.
AA Fine Payment Assist does not assist with the AARTO de-merit points system.
Fines are ‘issued’ once they have been posted onto www.paycity.co.za or www.viewfines.co.za. AA Fine Payment Assist cannot advise you of any fines not posted onto these websites.
Should you receive a fine that has not been posted on one of these websites, please forward it to us immediately and we will manage it on your behalf.
AA Fine Payment Assist does not guarantee performance from any of the Traffic Departments.
You are not obliged to use the services of AA Fine Payment Assist to lodge your claim for discount with a Traffic Department, in the event of which we will not be liable for any costs you may incur.

  • AA Added Value product benefits are non-refundable and non-transferable  
  • Your benefits and entitlements do not cover incidents that happened before you were covered by your AA Added Value product.
  • We reserve the right to deny services to any policyholder who, in the AA’s opinion attempts to receive service by deception, with no requirement to refund. 
  • Your AA Added Value product does not automatically cover your spouse and dependants, who should become take out cover in their own right.

Resolving disputes: 

Where our legal practitioner does not substantiate the merits of your case, we will not proceed with a claim. If this is in conflict with your view, or there is a material conflict between your assessment of the situation, and that of our legal practitioner, the case will be referred to the AA Added Value advisory panel for review. This panel will consist of the AA Added Value legal advisor, as well as 2 independent, external legal advisors. The costs of this review process will be for your account. You are free to obtain outside second opinions at all times, but the cost of these opinions will not be covered by your AA Added Value product, unless prior approval is obtained in writing.
We carefully select our service providers for AA Added Value products, but cannot guarantee quality of service. These service providers are not our agents or employees. We cannot be held liable for their actions or omissions, or for any damage caused by their failure to perform. Where there is a need for clarification of terms and conditions or relating to your benefits under this product, our interpretation will be final.

Right to amend benefits, terms and conditions: 

We constantly strive to provide new and improved products and services to you. We reserve the right to amend the terms, conditions and benefits, including changing third party service providers. We will notify Members of material amendments in our Member communications.

Up to date subscription: 

Your policy must be fully up to date for you to be eligible to use your AA Added Value benefits.

Cancellation of your AA Added Value product: 

Should you have opted in to this service and wish to discontinue your cover, please provide 30 days’ notice in writing prior to your anniversary date.

AA Added Value opt-in products are 12-month subscription products and are activated from the date payment is received.
AA Added Value products which are supplementary to your policy will renew on the date of your policy renewal.

Errors and omissions excepted