The value of road side assistance

Road side assistance can save your life

24 February 2014

Road side assistance plans are popular with millions of individuals and families, and for good reason: They provide peace of mind in knowing help is only a phone call away, no matter the situation that may occur while on the road. Whether you're in need of a tow, on-the-spot repair or lock out assistance, these plans deliver.

Being involved in a car crash is one of the most traumatic experiences one can encounter. It is quite easy to panic, forget your responsibilities and to act out of character. However it is very important to make sure that you as the driver are armed with as much information as possible. Quality roadside assistance includes services like jump starting your vehicle, opening your vehicle if you've locked yourself out, changing or repairing your tyres, fuel to reach your nearest filling station, towing when needed and battery testing. The benefits of having such a plan are invaluable - it provides peace of mind in knowing that you and your family will be taken care of should your car let you down.

Road side assistance can literally be a lifesaver in the event of a crash or a breakdown as you don't want to be stranded for too long on the side of the road, vulnerable to possibly your injuries, other oncoming traffic or even muggings by thieves preying on your situation. This is why services like AA Stand By You are important. If your car ever breaks down, an armed security guard will be sent to you and will stay with you until a patrolman arrives. This provides personal protection and reduces the risk of hijacking and vandalism. 

Services such as the AA Rescue intelligent mobile phone app are also convenient, as all it takes is the click of a button to arrange the assistance you need. When you register to download the app, details like the make of your car, colour and registration are requested to make it easier for the rescue team to find you when you need them in a hurry. Once registered, and as soon as you press the Rescue Me button on your smartphone, the AA will receive an instant alert along with your location. you'll get a swift follow-up call to ensure that you are ok and confirm the type of assistance you need. The service also allows you to enter emergency contact details in the event that the AA cannot get hold of you. 

So when considering a quality road side assistance plan, ensure that it provides every possible roadside service, appreciated extras and quality customer support. This may save your life. 

Automobile Association of South Africa (AA)
General enquiries:
011 799 1000
Media enquiries:
011 799 1180

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