On a practical level being involved in an accident is a traumatic event. It is quite easy to forget your responsibilities and to act out of character, however it is very important to make sure that as the driver you obtain as much information from the driver of the other vehicle. Typically you would need the other driverís name and address, identity number, make of vehicle as well as the vehicle registration number. If either of the driverís are injured and cannot communicate, one would need to obtain as much information as possible about that driver.
You would also need to accurately identify the location of the accident. If necessary measure it by pacing out the distance to a recognisable fixed point. A simple sketch plan of the accident could prove to be invaluable Ė especially if a court case results from the collision. Photographs of the vehicles, where a camera is available, is always a good idea.
Report the accident within 24 hours at any SAPS Station.
If your vehicle needs to be towed to a panel beater, contact your insurer and be guided by them as to who to call to do the recovery and where to take the vehicle. Always obtain a reference number. [work in AA Membership]
When dealing with recovery companies, always establish the towing and recovery rate and never sign a blank towing form. Once again you would need to obtain as much information about the tow operator as possible before you agree to the recovery.
If the operator has accreditation with the AA or major insurance companies, make a note of this.